Blog Archives

Four Things We Learned From Talking to Panellists

Tags: Crowdologypanelquestionnaire design

This year (2015) we were once again given the opportunity by panel review website SurveyPolice to conduct a question and answer forum. The aim of this was primarily to allow panellists to ask questions about online panels, surveys and market research and to provide them with insight from the perspective of the panel owners (us!). However, we also recognised this as a fantastic opportunity to understand the needs and concerns of panellists, which we hoped would enable us to improve our surveys and service.

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Our Entrepreneur Crowd

Tags: CrowdologyInfographic

Our panel Crowdology operates in the UK and USA.  Through this we are connected to over 16 million people worldwide.  Check out our infographic which tells you more about our entrepreneur crowd – people who drive innovation and are at the start of everything big.

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The insight we obtained and the resulting actions we defined will deliver enormous benefits to the business in both the short and longer term and so I’m extremely grateful to you both for your help.

The client care team are equally enthusiastic about the other meeting actions and we’ve started building and adapting processes to deliver them. It’ll be really interesting to see if the results from the next few surveys start to demonstrate the effectiveness of these new initiatives. Knowing future surveys will happen will help us to keep up the momentum for change and improvement.

It takes a leap of confidence to commission such research for a small business like ours but we’re so glad we did. The initial results, supported by your continued consultation have given us a decisive action plan that we are now certain will deliver tangible improvements in customer satisfaction as well as our revenues and profits. It really is a no-brainer!

Director of Marketing & HR  ArtiCAD Ltd 

Redshift’s Red Hot Tip

Questionnaire Design:

Keep the number of questions to a minimum to ensure highest possible data quality