Blog Archives

Four Things We Learned From Talking to Panellists

Tags: Crowdologypanelquestionnaire design

This year (2015) we were once again given the opportunity by panel review website SurveyPolice to conduct a question and answer forum. The aim of this was primarily to allow panellists to ask questions about online panels, surveys and market research and to provide them with insight from the perspective of the panel owners (us!). However, we also recognised this as a fantastic opportunity to understand the needs and concerns of panellists, which we hoped would enable us to improve our surveys and service.

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Our Entrepreneur Crowd

Tags: CrowdologyInfographic

Our panel Crowdology operates in the UK and USA.  Through this we are connected to over 16 million people worldwide.  Check out our infographic which tells you more about our entrepreneur crowd – people who drive innovation and are at the start of everything big.

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After conducting our second annual customer survey with Redshift they were instrumental in delivering the feedback workshops, leading discussions which enabled us to build on the findings and tease out the information necessary to inform the development of both the product itself, along with evidence to help identify best (and worst) practices to using the system.

We came away armed with plenty of ideas on case studies and the kind of messages need for internal publicity campaigns, that could both highlight the benefits of the system and encourage local improvements in approaches to using the system.
Redshift’s facilitation of the session was both invaluable on the day and for reaching agreement on key points to take forward.

Stakeholder, Engagement and Communications Manager  Home Office Technology 

Redshift’s Red Hot Tip

Questionnaire Design:

Keep the number of questions to a minimum to ensure highest possible data quality