Quality

At Redshift Research we take quality very seriously – this, along with our experience and expertise, is what keeps our clients coming back time and time again.

As a respected market research company, we only utilise fully trained interviewers and are accredited as members of the MRS Company Partner Scheme. But we don’t stop there. Everything we do is defined by best practice.

By applying the highest quality standards and personal commitment we make sure our clients are always completely satisfied with our services.

We’re proud of our 85% client retention rate, and it goes without saying that when you bring your projects to us, we never fail to deliver on time, to budget, and with full confidentiality as a given.

Redshift Research also has stringent online panel quality procedures to give our clients full peace of mind – view our Quality Assurance Policy.

MRS Company Partner

We are ready to help you

After conducting our second annual customer survey with Redshift they were instrumental in delivering the feedback workshops, leading discussions which enabled us to build on the findings and tease out the information necessary to inform the development of both the product itself, along with evidence to help identify best (and worst) practices to using the system.

We came away armed with plenty of ideas on case studies and the kind of messages need for internal publicity campaigns, that could both highlight the benefits of the system and encourage local improvements in approaches to using the system.
Redshift’s facilitation of the session was both invaluable on the day and for reaching agreement on key points to take forward.

Stakeholder, Engagement and Communications Manager  Home Office Technology 

Redshift’s Red Hot Tip

Questionnaire Design:

Keep the number of questions to a minimum to ensure highest possible data quality